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Attract new diners and create loyal ones with Direct’s promotion and loyalty tools. Within the Grubhub Direct tab in your Grubhub for Restaurants account, you can select the Promotions tab.

Currently, there are three types of promotions for you to use: 

  • New Customer promos: Target new customers with a specific dollar amount off or a percentage off their first order with your restaurant through your Direct site
  • Limited Time promos: Target all customers (or create a targeted list) with a dollar amount off or a percentage off for a specific duration of time.
  • Loyalty Program: Reward customers who continue to order through your Direct site with a loyalty program; you can choose a spend-based or visit-based promotion, depending on whether you want to increase frequency of visits or amount of money spent at your restaurant.

To set up Direct Promotions, follow these steps:

  1. Log on to Grubhub For Restaurants using your account information
  2. Navigate to the Direct tab in the upper left corner
  3. Once on your Direct Dashboard, navigate to the “Promotions” category, and click “Manage”
  4. From there, click “Get Started” on any of the promotions you wish to kick off!
  5. Now that your restaurant promotion is live, it’s time to get the word out! Access your customer data and contact them on your preferred email marketing tool or use your favorite social media channels to inform hungry diners of the awesome perk you’re offering 

For more help with setting up your restaurant promotion through Direct, please contact your Account Advisor.