Your restaurant.
Your customers.
Your commission-free
ordering website.

Your restaurant.
Your customers.
Your commission-free
ordering website.

Start taking commission-free orders on your own site

Connect to your customers and their data with your own branded ordering website—all with zero commission.

You’ve always run your restaurant your way, and now Grubhub Direct makes it even easier. Drive your customers to an ordering website customized just for your restaurant, with your logo, your photos, and your menu. Build stronger customer relationships using detailed customer data and loyalty tools. And never pay a single penny in marketing fees.

Grubhub Direct

Best-in-class tech that puts you in control

Market directly to your audience

Run the promotions and loyalty programs that best fit your goals. You can have emails automatically sent to customers when they’re eligible for promotions or loyalty rewards, giving you one less thing to think about.

Access your customer data

See a personal profile for each customer that includes contact info, order history, lifetime value and more with an easy-to-use dashboard. 

Customize your Grubhub Direct site

Choose the colors, fonts and images that fit your brand. We’ll automatically add your menu and location info, so you can have your site up and running in minutes.

Manage your account quickly and easily

We’ll import your hours, menu and more from your Grubhub Marketplace settings, and it’s all backed by top-notch customer service.

There's no marketing commission on Grubhub Direct orders.

Access to customer data, loyalty programs and promotions will always be free. And if you join today, we’ll waive the one-time setup fee and website hosting fees until May 2022.

Get started with Grubhub Direct

Current Grubhub partners

Grubhub Direct launches soon. Join the waitlist now, and we’ll waive the one-time setup fee and website hosting fees until May 2022.

Not yet a Grubhub partner?

Join Grubhub for immediate access to Marketplace and access to your own commission-free branded ordering website when Grubhub Direct becomes available.

Grubhub Direct is a branded online ordering solution that lets you take commission-free orders from your customers on a website customized just for your restaurant, with your logo, your photos, and your menu. You can also market your restaurant how you see fit, with promotions and loyalty programs that best fit your goals.

If you do not currently partner with Grubhub, fill out the form above for non-partnered restaurants to speak with a sales representative. If you currently partner with Grubhub, fill out the form above for partnered restaurants to join the Grubhub Direct waitlist. Grubhub will notify waitlist members when Grubhub Direct is available.

Grubhub Direct makes it easy to start taking zero-commission orders from your own branded ordering site. Grubhub will automatically add your menu and location info, so you can have your site up and running in minutes.

Grubhub is rolling out Grubhub Direct starting in the coming months to partnered restaurants on Grubhub Marketplace. Restaurants are able to join the Direct waitlist via the form above and Grubhub will send a notification when the product is available. 

There are no marketing commissions on orders placed on your Grubhub Direct ordering website. Access to customer data, loyalty programs and promotions will always be free. If you join the Grubhub Direct waitlist now, Grubhub will waive the one-time setup fee ($99) and website hosting fees ($49 per location per month) until May 2022. Grubhub’s standard credit card processing fee (3.05% + $.30) applies to all orders.

Absolutely. Grubhub Direct enables you to put your brand front and center. Choose colors, fonts and images that fit your brand. We’ll automatically add your menu and location info from Marketplace so you can have your site up and running in minutes.

Of course. You can use your Grubhub Direct dashboard to run promotions and loyalty programs that best fit your goals. We’ll automatically send emails to your customers when they’re eligible for a promotion or loyalty reward, so you have one less thing to think about. You can also download your customer data to use in your own marketing. 

This is one of the most important benefits of Grubhub Direct. You can see a personal profile for each customer that includes contact info, order history, lifetime spend, and more. You can even download all customer data to use in your own marketing. Plus, access reporting to gain insight into your restaurant’s performance on Grubhub Direct.

Once Grubhub Direct is available, Grubhub will send you an email with details on how to set up and launch your branded ordering site. You will be able to access Grubhub Direct directly through your Grubhub for Restaurants account.

You will be paid out daily for Grubhub Direct orders. Payment for Direct orders will be made separately from Marketplace orders. Grubhub Direct financial reporting will live in the Financials tab of your Grubhub Direct dashboard. 

If you do not currently partner with Grubhub, fill out the form above for non-partnered restaurants  to speak with a sales representative. If you currently partner with Grubhub, contact your Grubhub Account Advisor. Account Advisor contact information can be found on your profile page in your Grubhub for Restaurants account. 

Fill out the form below and we’ll be in touch

 





Fill out the form below and we’ll be in touch