Your restaurant.
Your customers.
Your commission-free
ordering website.

Your restaurant.
Your customers.
Your commission-free
ordering website.

Start taking commission-free orders on your own site

Connect to your customers and their data with your own free branded ordering website—all with zero commission.

You’ve always run your restaurant your way, and now Grubhub Direct makes it even easier. Drive your customers to an ordering website customized just for your restaurant, with your logo, your photos, and your menu. Build stronger customer relationships using detailed customer data and loyalty tools. And never pay a single penny in marketing, setup, or monthly hosting fees.

Best-in-class tech that puts you in control

Market directly to your audience

Run the promotions and loyalty programs that best fit your goals. You can have emails automatically sent to customers when they’re eligible for promotions or loyalty rewards, giving you one less thing to think about.

Access your customer data

See a personal profile for each customer that includes contact info, order history, lifetime value and more with an easy-to-use dashboard. 

Customize your Grubhub Direct site

Choose the colors, fonts and images that fit your brand. We’ll automatically add your menu and location info, so you can have your site up and running in minutes.

Manage your account quickly and easily

We’ll import your hours, menu and more from your Grubhub Marketplace settings, and it’s all backed by top-notch customer service.

There’s no marketing commission on Grubhub Direct orders.

You’ll never pay a setup fee or monthly hosting fees. Access to customer data, loyalty programs and promotions will always be free.

Get started with Grubhub Direct

Current Grubhub partners

Join Grubhub Direct today — we don’t charge setup or hosting fees.

Not yet a Grubhub partner?

Join Grubhub for immediate access to Marketplace and access to your own
commission-free branded ordering website.

Grubhub Direct is a branded online ordering solution that lets you take commission-free orders from your customers on a website customized just for your restaurant, with your logo, your photos, and your menu. You can also market your restaurant how you see fit, with promotions and loyalty programs that best fit your goals.

If you do not currently partner with Grubhub, fill out the form above for non-partnered restaurants to speak with a sales representative. If you currently partner with Grubhub, please sign up within your Grubhub for Restaurants portal. 

Grubhub Direct makes it easy to start taking zero-commission orders from your own branded ordering site. Grubhub will automatically add your menu and location info, so you can have your site up and running in minutes.

Grubhub Direct is available to both Self-Delivery and Grubhub Delivery restaurants with Grubhub Marketplace listings.

Not a current Grubhub partner? Sign up with Grubhub for Restaurants today by clicking here.

You will pay zero marketing commissions on orders placed on your Grubhub Direct ordering website. Access to customer data, loyalty programs and promotions will always be free. With Grubhub Direct, you never pay setup or hosting fees. A standard order processing fee applies. A $1.99/order delivery fee will apply to Grubhub Delivery restaurants.

Absolutely. Grubhub Direct enables you to put your brand front and center. Choose colors, fonts and images that fit your brand. We’ll automatically add your menu and location info from Marketplace so you can have your site up and running in minutes.

Of course. You can use your Grubhub Direct dashboard to run promotions and loyalty programs that best fit your goals. We’ll automatically send emails to your customers when they’re eligible for a promotion or loyalty reward, so you have one less thing to think about. You can also download your customer data to use in your own marketing. 

This is one of the most important benefits of Grubhub Direct. You can see a personal profile for each customer that includes contact info, order history, lifetime spend, and more. You can even download all customer data to use in your own marketing. Plus, access reporting to gain insight into your restaurant’s performance on Grubhub Direct.

Partnered restaurants can sign into their Grubhub Direct account through the Grubhub for Restaurants portal. Please click here to sign in.
If you are not currently a partner with Grubhub, please click here to sign up.

You will be paid out daily for Grubhub Direct orders. Payment for Direct orders will be made separately from Marketplace orders. Grubhub Direct financial reporting will live in the Financials tab of your Grubhub Direct dashboard. 

If you do not currently partner with Grubhub, fill out the form above for non-partnered restaurants  to speak with a sales representative. If you currently partner with Grubhub, contact your Grubhub Account Advisor. Account Advisor contact information can be found on your profile page in your Grubhub for Restaurants account. 

Nearly any restaurant can join Grubhub Direct*, whether you are a self-delivery restaurant or a Grubhub Delivery restaurant.

*Grubhub Direct is not currently available for POS-integrated and restaurants that accept payment by check.

Because your Grubhub Direct website is not featured on the Grubhub Marketplace, you must market and promote your site so that customers know you are taking online orders. It’s easy to do — just add your Grubhub Direct website link to your social profiles, Google for Business page, and more! Download our guide, which includes helpful tips on where to share your Grubhub Direct URL.

Grubhub does not provide advertising support related to Grubhub Direct. You can leverage our powerful promotions and loyalty tools to market to your customers directly!

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