Attract the right customers. Drive more orders.
Leverage smart, personalized, and free-to-use marketing tools to create tailored promotions diners love.
Join Grubhub
Do you know your marketing ROI?
Other marketing tools leave you in the dark. Ours help you get the results you want and track your progress along the way.
In fact, for the duration of a new customer promotion, restaurants see on average 72% more new customers on Grubhub when running promotions.*
Maximize your visibility and exposure on Grubhub Marketplace
Smart Promotions and Loyalty tools leverage customer data in a way that’s proven to increase orders and attract more customers.
Personalize your marketing goals
Powered by smart analytics, Promotions tools take the guesswork out of marketing. Choose recommended offer values and targeting criteria– or make adjustments to your liking!
Create tailored promotions diners love
Reach the right customers by creating personalized offers such as % off, free item, or free delivery. Even create limited-time offers to delight your customers during holidays and cultural moments.
Stand out & drive more orders
See an immediate boost in visibility when launching promotions- restaurants that run promotions see 2x impressions compared to those without promotions.
27%
During the duration of the new customer promotion, restaurants see on average 27% more orders, according to Grubhub data.
81%
Of consumers would switch restaurants if they saw a good deal.***
Promoting your restaurant made easy
Once you join Grubhub, launching a Smart Promotion or loyalty program is as simple as 1-2-3.
Choose your goal
Whether you want to attract new customers, bring customers back, , promote large orders or specific menu items, goals are easy to choose from.
Decide on your budget
Rely on our smart recommendation, or edit values to choose how much you’d like to invest each month. and we’ll allocate it each month. The tool Our tools automatically adjust to help find the best ROI for your business.
Learn, optimize, and repeat
Comprehensive reporting in your dashboard makes it easy to understand promotion effectiveness. Track and fine-tune at any time to maximize your ROI- our smart analytics will do the same to continuously improve recommendations.
Gain more visibility
Grubhub works in a variety of ways to help you market to your customers. Here’s how:
People will see your promos featured in the Grubhub app and Grubhub.com search results, and on your menu page.
Our popular Rewards tab on our Grubhub app will automatically feature the points you’ve earned and notify you when you can cash in for discounts and other rewards.
We frequently email customers to encourage them to order from restaurants like yours. Anytime Grubhub features your restaurant in marketing campaigns, your promotions will be highlighted along with your brand, giving customers more reasons to order.
Explore our products and solutions
Grubhub Marketplace
List your restaurant on the Grubhub app and website to find new customers.
Tech & POS integrations
Simplify your operations with robust point of sale and tech integrations.
Merchant portal
Manage everything Grubhub in one place through the Grubhub for Restaurants portal.
The proof is in our partners
See more success storiesHave questions about promotions? We have answers.
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How does Grubhub help me market and promote my restaurant?
Grubhub gives you instant visibility by putting your listing on Grubhub Marketplace (that is, the Grubhub app and Grubhub.com site that diners use), including you in emails to our customer base and promoting your restaurant on all of our channels (social, website, etc). Plus, you can use our promotions dashboard to easily launch Smart Promotions and Loyalty programs. You can also get sponsored listings to increase your restaurant exposure and move your restaurant to the top of customer search pages on the Grubhub app and Grubhub.com.
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What kinds of promotions can I run on Grubhub?
With Grubhub for restaurants, you can take your restaurant promotions and marketing to the next level. It’s easy to get started, and you’ll only pay for the rewards your customers redeem. You first select a goal, then combine it with a promotion to meet your needs:
- New customer goal: Attract customers who have never ordered from your restaurant.
- Past customer goal: Retain and reengage with customers who’ve ordered from your restaurant in the past and haven’t ordered since.
- Happy hour: Provide an offer to all customers that is only available during low-volume hours.
- Popular times: Take advantage of Grubhub’s busiest hours to attract diners.
- Encourage large orders: Reward large orders with a discount.
Once you’ve chosen your goal, you get to choose the different promotional offering:
- Dollar off: Offer a fixed amount of money off for new customers during happy hour or popular times.
- Percentage off: Choose a fixed percentage off of orders.
- Free delivery (Self-Delivery only): Fund free delivery for each segment.
- Free menu item (large-order promotions): Allow customers to redeem a free item with their purchase.
- Free menu section (Large-order promotions): Allow customers to redeem any item from a specific section of your menu with their purchase.
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How can I tell if my promotions are having the impact I want?
We provide real-time reporting to enable you to track your performance and return on investment.
* Restaurant performance metrics based on 2019 Grubhub data. ** Technomic Inc. “Restaurant Insights” survey (2019) in partnership with Grubhub (n=40). Proportion of respondents who rank Grubhub No. 1 (most satisfied) as a strong partner for business. *** Grubhub data from our 2023 National Food Holiday Calendar
Don’t leave money on the table
The faster you partner with Grubhub, the faster your business can grow.
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