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Restaurants can activate the Toast/Grubhub integration by logging into their Toast Shop account and navigating to the integrations page. There, they will be able to select Grubhub and begin the process to activate their integration. A checklist will appear in the customer’s Toast Shop homepage that they must complete in order to activate the integration.
After completing all of the onboarding steps, Toast will begin reviewing and setting up the configuration in the backend, which takes about 3-4 days. Once the Toast onboarding team has reviewed the configuration, they will send an email to the email address linked to the Toast account to either (1) confirm the configuration was completed successfully and passed on to Grubhub to finish the activation, OR (2) request the restaurant make changes.