Merchants can activate the Cloud Kitchens/Grubhub integration by logging into their Cloud Kitchens Shop account and navigating to the integrations page. There, they will be able to select Grubhub and begin the process to activate their integration. A checklist will appear in the customer’s Cloud Kitchens Shop homepage that they must complete in order to activate the integration.

After completing all of the onboarding steps, Cloud Kitchens will begin reviewing and setting up the configuration in the backend, which takes about 3-4 days. Once the Cloud Kitchens onboarding team has reviewed the configuration, they will send an email to the email address linked to the Cloud Kitchens account to either (1) confirm the configuration was completed successfully and passed on to Grubhub to finish the activation, OR (2) request the merchant make changes.