The Changing Face of Delivery: Why Pickup is Essential to your Business

This year, restaurateurs who long focused on providing an amazing dine-in experience have had to completely reimagine their business around takeout and delivery. Making that switch—and maintaining it—has been especially challenging.

You may still be recovering from this effort. Yet, in many ways, COVID-19 has just accelerated trends that have been building in the background for years. Among the biggest: the growing number of customers with a preference for pickup versus dining in. 

In that context, many of the steps restaurants take to weather the current crisis will serve them well long after it ends. By orienting more of your focus around pickup, you’ll create a solid business foundation that can withstand the changing habits of your customers in the coming years.

Download the full whitepaper for full details on how to capitalize on pickup.