To succeed in the hypercompetitive hospitality industry, restaurant owners and managers must have a diverse skillset, a clear vision for their establishment and the determination to make it a reality. Along the way, timely and consistent restaurant management advice can help you stay on track and ahead of the curve. The Tip Jar is here to provide the latest restaurant management tips to help you keep your operations skills sharp.
4 Bite-sized Restaurant Management Tips
We know you’re busy running the day-to-day operations of your restaurant business, so here’s a quick look at four of our favorite restaurant management best practices.
Customer Service Comes First. Customers are arguably the most important asset of your business. The best restaurant managers are dedicated to delivering superior service and pass that mindset on to their staff. Every employee – from cashiers to cooks and dishwashers to delivery drivers – should have a clear understanding of how to provide exceptional customer service in their role. Customer service is the key to effective restaurant management.
Implement Online Ordering. More orders made easy. That sums up the benefits of implementing online ordering in your restaurant business model. By allowing diners to place an order from their computer or mobile app, online ordering tools (such as GrubHub) let you to reach new customers and bring in more orders. By taking on the role of bringing in more business, online ordering not only helps boost your bottom line, but frees you up to focus on other aspects of restaurant management.
Lead by Example. The best restaurant managers model the behaviors they want their employees to adopt. From a positive attitude to abiding by even the smallest rules, live out the behavior you want employees to emulate. Further enforce those habits by rewarding employees who embody the values of your restaurant.
Be Proactive. You have a lot on your plate, and effective restaurant management means planning ahead. From keeping an eye on inventory before a lunch rush to ensuring you have enough delivery drivers and staff for a special event, proactive managers are able to see (and solve) problems before they start. Being able to plan even just a few days ahead will make your time and team much more effective.
For topics that cover all aspects of the restaurant business, visit The Tip Jar and consistently improve your restaurant operations while earning the loyalty of more customers.