Attracting new customers is important, but establishing a loyal customer base brings about lasting benefits. Just a small increase in recurring customers can significantly grow your business. Continue reading
Today, foodies are everywhere — especially on Instagram. From picking the right filter to coming up with the perfect caption, they have this particular social media channel down to a science.
Looking for a sure-fire way to win the attention of Grubhub customers and improve the online ordering experience? Continue reading
Restaurant delivery has come on strong in recent years and shows no signs of slowing down anytime soon. According to a study prepared by Morgan Stanley analysts, the food delivery industry could one day be worth seven times more than its current value of $30 billion. Continue reading
Content marketing offers the opportunity to build greater loyalty among your current restaurant customers, and catch the attention of potential customers who may not have otherwise known about your restaurant. Continue reading
One of the many challenges restaurants face is recruiting and hiring new staff. After all, your staff is ultimately responsible for upholding customer service and preparing the best dishes possible. So how can you go about finding top talent – and getting them to join your team? Continue reading
As a restaurant owner, you’ve likely made strides in offering healthy menu items to customers, consciously incorporating fresh, better-for-you dining options into your menu. Now that you’ve catered to adult diners looking to make healthier decisions, it’s time to focus on your littlest customers –the kids – if you haven’t done so already. Continue reading
New year, new resolutions. When the ball drops and 2016 is officially in the rearview, your diners will start making good on their New Year’s resolutions ranging from spending less money to spending more time with family – and perhaps most famously, eating healthier. Continue reading
Nearly 60 percent of chain restaurants along with 75 percent of independent restaurants use social media – and for good reason. New features such as Instagram “Stories” have made it easier than ever before to engage loyal diners and attract new ones. Continue reading
From attracting new diners to closely meeting the ever-changing needs of loyal customers, rebranding your restaurant can be an effective way to increase sales. Thinking about trying it out? Here are a few do’s and don’ts to help you along the way. Continue reading
For restaurant owners and operators who might not have enough hours in the day to carve out time for researching the latest trends, podcasts can be the perfect solution. Podcasts are an easy, schedule-friendly way for restaurant leaders to get a quick dose of professional development. Continue reading
Facebook’s video streaming service, Facebook Live, has gained major traction with brands recently. Instead of recording and posting a video to your news feed, you now have the option of 24-hours streaming capabilities. Continue reading
It’s easy to organize the average day around three distinct meal times, but few people restrict their eating to just breakfast, lunch and dinner. Between doughnuts, smoothies and handheld wraps, most restaurant menus don’t only target the square-meal crowd either – nor do their delivery services. Continue reading
Do rising restaurant costs have you scrambling for ways to save money? You’re not alone. Keeping costs under control is a top priority for restaurant owners. Continue reading
Diner loyalty is more than a feeling. Not only does it guarantee repeat business, it also generates the positive word-of-mouth that drives new customers through your door. Continue reading
With every less-than-perfect review comes the opportunity to improve your restaurant. Not only can a few words of criticism highlight areas of your restaurant that need tidying up, but they also give you the chance to win over a disgruntled diner. Continue reading
College students are known to indulge their take-out and delivery cravings throughout the school year, but exam time brings restaurant order volumes to a new level. Our own research found that food deliveries to college libraries are 154 percent more likely during exams than any other time during the semester. Continue reading
Over the past few years, Instagram has become a hotbed for snapshots of the restaurant industry’s most delectable dishes. From getting the word out about new dishes to drumming up feedback directly from customers, social media is an easy and cost-effective marketing tool for you to generate buzz about your restaurant within the local community and beyond. Continue reading
If you’re an aspiring restaurateur, restaurant franchising can offer you the opportunity to work with an established, proven restaurant brand. Once the paperwork is finalized, one of the next steps is to get your restaurant marketing up and running. Continue reading
When the clock strikes noon Monday through Friday, hungry diners leave their desks in search of food to help them power through the rest of the day. In fact, one study found that 66 percent of working Americans buy their lunches instead of bringing food from home. Continue reading
Food trends come and go, but one thing that may never fall out of vogue is the power of a positive review from a restaurant critic. Between social media and down-to-the-minute news cycles, a glowing recommendation from a reputable local or national source can travel fast – and be more cost-effective than buying ad space. Continue reading