How to Respond to Negative Restaurant Reviews

With every less-than-perfect review comes the opportunity to improve your restaurant. Not only can a few words of criticism highlight areas of your restaurant that need tidying up, but they also give you the chance to win over a disgruntled diner. (more…)

Harnessing the Power of Restaurant Reviews

Positive reviews from diners and well-known critics can help bring your restaurant revenue to the next level. After all, more than half of all 18- to 34-year-olds reference online reviews before making a dining decision. (more…)