December 30, 2015

4 Ways Restaurants Are Personalizing the Dining Experience

Just as restaurant marketing has shifted from one-way messaging to two-way conversations over social media, the dining experience itself is getting more personal. Continue reading →

July 14, 2015

How to Create a Customer-Friendly Culture

Few restaurants can survive on a stream of one-off customer visits. Sustaining a profitable operation begins and ends with customer retention. Continue reading →