Learn how the Grubhub Delivery process protects your reputation

Crafting a perfect food delivery experience requires strategy and efficient execution. After restaurants build a menu and whip up delicious dishes, they turn to delivery drivers to get their food to customers. 

But what really happens when restaurants hand off their packaged orders to drivers?

At Grubhub, we understand how restaurants trust our drivers to deliver their orders to diners. That’s why we are introducing the driver part of our team to let restaurants know how we prioritize food safety, and quality as dishes make their way to hungry customers.

How does Grubhub Delivery work?

1. Customer places an order

The delivery process begins when a customer places an order on the Grubhub app. When they place an order, a customer can add special instructions about preparing and delivering the order. You will be able to view these special instructions when the order comes in on your Grubhub for Restaurants app.

2. The restaurant accepts and prepares orders

After an order is placed at your restaurant, you will immediately receive a notification via email or the Grubhub for Restaurants app. You can manage and view orders through your Grubhub tablet or your own device. Additionally, we offer POS integration with popular POS providers. Learn more here.  

While your chefs are busy preparing an order, the Grubhub app will automatically find a driver who can deliver the order when it’s ready.

Before you finish putting together an order, make sure you package each item correctly. Use containers that fit the size and temperature of your dishes, and be sure to seal each container tightly. Our drivers are instructed not to open packaging for food safety reasons, so it’s up to you to check the food one final time before it’s ready to go.

Learn more about delivery and takeout packaging best practices here.

3. The driver accepts and picks up the order

Timing delivery is essential in ensuring food safety and quality. That’s why you can expect Grubhub delivery drivers to be quick and efficient when they pick up the orders that you prepare. Jeff LaPadula, general manager of P.S. Kitchen in New York City, has noticed how the Grubhub Delivery drivers in his area are punctual and attentive when accepting deliveries.

“When we mark something is ready for delivery– a Grubhub Delivery driver is here within minutes, and this helps keep our customers happy as well as protects our food quality,” Jeff said.

To make your delivery process more efficient, we recommend using materials from your free Grubhub Welcome Kit to signal where your pickup area is so drivers can easily find where to go.

4. The Grubhub Driver delivers order

Once a driver secures an order from your restaurant, they will follow directions on the Grubhub for Drivers app to the diner’s delivery location. While our drivers have different ways to reach their destination — some in their cars and some on bikes –their routes are optimized to get food to diners as quickly as possible and ensure food safety. 

At Grubhub, we use data analytics and personalized advice from Account Advisors to help your restaurant create delivery zone boundaries that optimize your customer reach while protecting food quality.

The final step is to bring the order to the customer’s door. After this handoff is complete, the driver will mark the finished order on their Grubhub for Drivers app so that you can be confident that your meal made it to the diner.

Protecting your restaurant on the road

We know restaurants put time into crafting mouthwatering dishes, which is why we employ professional delivery drivers. 

Grubhub drivers use Grubhub insulated delivery bags to ensure temperature control and food safety throughout the delivery. Insulated delivery bags maintain dishes’ temperature while controlling moisture to preserve freshness. They also help prevent orders from getting jostled around during transit.

To protect the safety of our customers, drivers, and restaurant partners during the pandemic, we offer customers the ability to choose contact-free delivery and curbside pickup. 

With contact-free delivery, customers can request their order be placed at a specified delivery location without interaction. As a restaurant partner, you can select curbside pickup, enabling you to limit contact inside your restaurant by giving an order to a delivery driver. 

No matter what delivery methods you choose, you can ensure our drivers can properly deliver your food while following proper hygiene procedures.

Learn more about our contact-free delivery program here.

The faces behind our delivery fleet

Who’s behind the wheel taking your orders to hungry diners? Our drivers are members of your communities who are looking to serve restaurants through flexible schedules. 

All drivers are professionals who go through background checks and are vetted by Grubhub before they start delivering. But, most importantly, they are people who care about successfully and safely delivering food to diners.

Chad is a Grubhub Driver, smiling and using food safety best practices in his job

Chad, a 26-year-old artist from Chicago, uses the flexibility as a Grubhub Driver to support his family while continuing his passion for art.

Chad sees driving for Grubhub as more than just a clock-in and clock-out job. He appreciates the interactions he has with restaurateurs and customers alike.

So what does Chad tell other drivers? “Always be respectful to restaurant workers. They play an important role in this world of delivery. And sometimes, you might even get free food!”

38-year-old Martiecita delivers for Grubhub around her full-time job. Martiecita is a former bartender who turned to delivery when the pandemic hit, so she understands the ins and outs of the restaurant industry. As a single mother, driving for Grubhub allows Martiecita to spend time with her daughter while making extra cash. 

Grubhub Driver delivering with food safety best practices

Bring your restaurant’s dishes to hungry customers with Grubhub Delivery

At Grubhub, protecting your restaurant’s dishes on the road remains our top priority. We’ve fine-tuned our delivery process and given restaurateurs and drivers the tools to make seamless deliveries.

Our drivers are professionals you can trust to deliver your food following food safety best practices.

Ready to reach more customers through delivery? Get started with Grubhub for Restaurants today.

Join Grubhub for Restaurants today

Top 5 benefits to restaurants of food delivery POS integration

Parter blog post from Clover POS

Even before the pandemic, all signs pointed to food delivery becoming a mainstay for American diners. In 2020, more than 50% of Millennial customers use food delivery platforms like Grubhub at least once a month. That number has, in all likelihood, increased over the last year.

Many restaurants have adapted to offer curbside pick-up and online ordering, moving quickly to meet these new dining trends. Now, Clover POS is offering merchants a long-term solution: the Grubhub Clover integration

It’s simple to use and provides a range of benefits to customers and restaurants alike. Here are just five great reasons to explore and sign up for this new food delivery POS integration.

1. Capitalize on more online orders

By integrating with Grubhub, Clover POS merchants gain access to Grubhub’s 33M+ customer pool. That could mean more orders virtually overnight! More online orders translate to more revenue: by some estimates, restaurants that complete the food delivery POS integration see an increase of 20-25% in profit. The Grubhub Clover POS integration gives you access to a wide market of customers who are hungry for your restaurant.

2. Provide a great customer experience 

Grubhub gives customers a way to order food from your restaurant any way they want it: for takeout, pickup, or delivery. Those who don’t want to wait for a table can simply choose delivery or pickup from their mobile. When someone wants to place an order for delivery, they don’t need to shout to be heard over the background noise of a busy restaurant. Just a few taps is all it takes to provide great service.

3. AND a great employee experience

For your team, a food delivery integration can be a huge timesaver and stress relief. Orders placed through Grubhub are recorded and processed in a uniform way, ensuring that there is no confusion in the kitchen. Orders placed in the Grubhub app are fired directly to the Clover POS kitchen printers, enabling your staff to process the order within Clover without having to use the Grubhub tablets. Rather than asking a host or hostess to scribble takeout and delivery orders over the phone, input them into the POS, and fire to the kitchen, the process is automated — allowing your team to manage the lunch and dinner rushes without distractions. 

4. Run a tight(er) ship

The Grubhub integration into Clover POS streamlines order processing and reporting. Now, you only need one device for your inventory, order processing, and reporting. Food preferences are relayed to the kitchen straight from the customer, reducing the chance of error and keeping things moving. 

5 Spend time on the things that matter

Finally, integrating your POS with your 3rd party food delivery partner saves you time: time spent manually updating your online ordering menu, processing orders, and trying to reach new customers. Grubhub automatically syncs your Clover POS menu including food images with any updates you make to your inventory. This allows you to spend time on more high-value tasks: chatting to customers, training staff, or dreaming up new seasonal menu items. Yum! 

Plus, it’s easy to get started. Sign into your Clover Dashboard to integrate your existing Grubhub account into Clover. Grubhub will contact you to verify your information. From there, you can build a menu on Grubhub Marketplace using items straight from your Clover inventory. 

Once you publish, Grubhub customers will be able to find your restaurant in the app, place your order, and pay. The order is fired to your kitchen: hot dishes get cooked, cold dishes do not — et voila! For deliveries, a Grubhub driver (or your own driver) takes the order to the customer. 


To learn more about the Grubhub Clover integration please visit Clover’s website.

How to optimize your restaurant delivery & takeout operations for success

As more customers opt to have their meals delivered, restaurant managers and owners are looking for new ways to tighten up delivery operations. But to improve your delivery service, you have to evaluate your delivery and identify areas for growth.

There are two key metrics to consider when measuring the efficiency of your restaurant delivery strategy:

Timeliness

Your customers love your food, but they especially love it when it’s delivered on time. Keep an eye on how much time it takes between a customer placing an order and when it arrives. Restaurants that partner with Grubhub for food delivery services get access to technology that enables them to provide accurate delivery estimates to customers as well as update them if there are any delays.

Order Accuracy

Digging into a fresh order of delivered food is like opening a present, but one wrong item can feel like receiving a gift you didn’t ask for. Do your best to double-check orders by encouraging both your dispatcher and delivery driver to check the order before it goes out the door.

Let’s explore how to optimize your restaurant delivery and takeout strategy for success. 

How to optimize delivery and takeout at each step of the ordering process 

Running a successful restaurant delivery operation requires checking your efficiency each step of the way. Here are some things to consider as you get your dishes out the door:

What you should do before accepting delivery or takeout orders 

Creating an efficient delivery process begins before you even accept an order. Partnering with a third-party delivery service can allow you to organize your restaurant delivery operations. Here are four tips for getting your delivery program off to the right start.

Train your staff

Make sure your team is trained on your delivery process and how to use your delivery partner platforms, such as Grubhub for Restaurants. Make it clear to your in-house employees who are in charge of bagging orders and having them ready to go for drivers.

Organize orders

Designate a clear spot for delivery and to-go orders to be picked up. You can update any special instructions for Grubhub drivers using the Grubhub for Restaurants platform.

Optimize your menu

Reduce special requests from customers by listing all possible menu add-on options. Check out our tips for creating the perfect delivery menu.

Check your boundaries

It is important that the delivery boundaries you set for your restaurant can reach the most customers without sacrificing food quality or delivery speed. Learn how easy it is to adjust your delivery boundary with Grubhub in this Help Center article.

How to prepare your delivery and takeout orders

Once your chefs are done cooking up an order, provide a status on the ticket online so that a driver can be assigned and the customer can be updated on the estimated delivery time. 

Before you send the order off, re-read the full ticket to catch any add-ons or special instructions. Finally, label each item with the customer name and the menu item to ensure you prepared everything on the ticket.

Packing orders for delivery and pick-up

All takeout and delivery orders should be packaged together in easy-to-carry bags. Make sure you mark each item as “packed” on the ticket after placing it in the bag. As you package up an order, be mindful of best practices.

Pack hot and cold items separately

Hot dishes that tend to cool faster should be in tight, insulated boxes and transported with insulated delivery bags.

Label correctly

Attach the ticket to one bag and label all bags with the customer’s name.

Choose the right packaging

Your food delivery containers should be durable and the right size for each portion. Be intentional about what material packaging you use for certain dishes.

Seal bags securely

Make sure all containers are clicked into place, and staple delivery bags to ensure all items are secure for transportation.

Learn more about delivery packaging best practices here.

Handing off delivery and takeout orders

The final step is to get the order ready for pickup, either by the customer or delivery driver. Make sure you designate a specific area in your restaurant that delivery drivers and to-go customers can easily find their orders. It can help to have an employee watch over the to-go order area to ensure the orders are going to the right person.

Successful delivery and takeout operations serve happy customers

We know restaurateurs work tirelessly to feed their hungry customers, but sometimes it can be challenging to understand what exactly your customers want and need. Running a smooth delivery operation for your business requires you to understand your customers. 


Partnering with a food delivery service, like Grubhub, can provide you more than just the logistics. Restaurants that sign up with Grubhub for Restaurants also get access to customer data that can help you analyze customer ordering habits and manage inventory so you can adjust delivery times and staffing accordingly. You can even offer promotions catered directly to your customers to encourage them to keep placing takeout and delivery orders from your restaurant.

Improve your delivery operations by partnering with a third party delivery provider 

Ensuring that each order that leaves your restaurant meets timeliness and accuracy standards can be overwhelming. That’s why restaurants partner with third-party delivery service providers, like Grubhub, to ease the burden of coordinating operations and managing deliveries. 

Outsourcing food delivery with a third-party delivery service gives you access to professional, experienced drivers when you need them. Tapping into a third-party delivery fleet is an innovative way to reduce delivery time during unexpected rush periods and reduce food delivery costs such as insurance and hourly wages. This way, you can smoothly get orders to your customers.

It’s time to get delivery right with Grubhub

We get it– there’s a lot that goes into improving your delivery. Luckily, you don’t have to do it alone. That’s why restaurants are partnering with Grubhub to make sure their dishes reach their hungry customers safely and efficiently. This way, all you have to do is oversee your staff and restaurant setup, and you can trust Grubhub to do the rest.
Ready to reach more customers through takeout and delivery? Sign up for Grubhub for Restaurants today.

graphic banner illustrating the power of a Grubhub partnership

9 essential food photography tips to help boost delivery and takeout sales

Customers love mouth-watering food photography, which is why adding menu photos to your restaurant website, social media accounts, and online marketplace menus can help boost your delivery and takeout sales. According to Grubhub data, restaurants that follow best practices for menu design, including adding pictures, receive up to 70% more orders and rack up 65% higher sales compared to restaurants without pics.

How Food Photography Can Fit Into Your Restaurant Menu Design

There are two main ways to incorporate photography into your restaurant menu:

example of food photography from Scoop DeVille
Example of a cuisine photo from Scoop DeVille
Example of food photography from P.S. Kitchen
Example of a menu photo from P.S. Kitchen

Cuisine photos

Menu item photos

Think of cuisine photos as setting the stage or establishing a vibe. These images are generally taken close up, artistically cropped, and more abstract overall.

You might use these photos on your menu as well as on your website and in marketing materials.

These photos are zoomed-out snapshots of specific menu items so it’s easy to see and understand the whole dish. They accurately convey portion size and what components diners can expect should they order that dish.

These are helpful when people are trying to decide what to eat or if they’re unfamiliar with the type of cuisine you serve and need a better idea of what a specific dish entails. 

9 Food Photography Tips

Restaurants that have already made the switch from text-based menus to photos have increased their conversion rates by 25% — that means more website visitors who actually become customers. Check out these food photography tips for best practices and take the first step toward attracting new customers of your own.

1. Good Lighting

Food photos are only good if consumers can make out the images and if those images portray your food in a positive light — literally. Good lighting ensures you can show off all the yummy toppings on your signature brisket nachos and emphasize the freshness of the ingredients in your Greek salad. 

Natural lighting is always preferable, with indirect light more flattering than direct sunlight, but a light tent or strong artificial lighting can work too. Just watch out for shadows and try to avoid using your camera’s flash.

2. Composition

Professional photographers know all about the “rule of thirds,” which says you divide your photographic fields into thirds, putting your subject into the right or left third of the image and leaving the other two sections relatively clutter-free. 

Also, be aware of the depth of field. You want your dish to be in focus, but it’s okay if items in the background like placemats or drinkware are a bit blurrier.

3. Tasteful Arrangements

Take your time arranging each dish. Prepare the plate itself, wiping the rim clean and checking for stray garnish. Add a spritz of oil or water to fresh ingredients to make them look dewy and juicy on camera.

Except in rare cases where you’re going for cuisine photos that are more about vibe than information, food should always be stationary rather than captured in action.

4. Create a Background That’s Interesting Without Stealing the Show

Photos are more memorable when they include details beyond the plate of the food itself, but you have to be careful not to incorporate elements that compete with the main attraction. Choose utensils, cups, salt and pepper shakers, and table vases that are clean and simple while contrasting the colors of the food. All props should be on-brand, too.

Feel free to use your accessories to show portion size. Avoid miniature salt shakers or demitasse spoons for that reason; even photos that are accidentally misleading can feel like false advertising.

5. Find The Right Angle

Creating the right composition means examining angles. It’s always a good idea to play with your angles until you find one that makes your menu items look their absolute best. 

Flat foods like pizza look best shot from a bird’s eye view while stacked foods look better photographed from the side to show off the layers in all their glory.

Here are few more suggestions on shooting food from an angle:

  • Use a higher angle for bowls without going completely vertical so diners can see past the lip of the bowl but still get an accurate gauge of contents and portion size
  • If you have multiple dishes that are plated similarly, like lots of appetizer platters or noodle bowls, shoot them using a variety of angles to keep your menu images diverse
  • Place sauce in small containers outside the basket to show scale and portion size

6. Plate Intentionally

Plating with a purpose means thinking about the containers you’re using and how much of a dish you ultimately show. For instance, pouring liquids into clear cups helps diners understand the color and texture of sauces and dressings.

Diners prefer realistic images versus overly staged menu photos so they can imagine sitting down to eat. Imagine how you would present the dish to a diner in person and stage your photos to look like the best version of that.

7. Capture Food In Its Prime

Take photos of food right after it’s been prepared to take advantage of its natural colors and look. It’s much easier to make lettuce look crisp and fresh if it actually is crisp and fresh versus switching out produce or trying to perk up wilting romaine.

8. Look Up Professional Photography Tips — Or Just Hire a Professional

The internet is full of food photography tips offered up by industry pros who know exactly what it takes to make all kinds of cuisine look wonderfully appetizing — even if you’re taking those photos on your iPhone

Even a few small tweaks can drastically improve your images. Want even better shots? Try using a high-definition DSLR camera to boost resolution, which makes photos crystal clear whether they’re used on printed menus, for online delivery apps, or anywhere else on the internet.

For an even easier way to get professional menu photos, sign up with Grubhub Restaurants. Part of your membership includes access to a free professional shoot of your menu. That way you can showcase your dishes to customers without worrying about photography details.

9. Edit, Edit, Edit

Pay attention to editing, too. You can crop photos to fit into your menu or eliminate excessive white space to keep the focus on your dish. Play around with exposure and lighting to see if you can make certain colors pop. But remember, you don’t want your food to look artificial and this isn’t the time for artsy takes on comfort food (purple pot roast is not a tempting sight). 

Example: P.S. Kitchen jazzes up their Creamy Potato Salad using celery, red onions, herbs, and spices, and thanks to pro photography, hungry customers can see hints of those ingredients throughout this crisp, clean picture.

Ready to take your restaurant menu to the next level? Discover what you can really do with Grubhub at your side.

From infusing your existing menu with full-color photos to helping potential customers understand the intricacies of your signature dishes, Grubhub is here to help you take your menu to the next level.  

When you partner with Grubhub for Restaurants, you’ll receive a dedicated Account Advisor who’s experienced in restaurant success and invested in driving your restaurant’s performance on the Grubhub platform. Not only will they schedule your free professional photoshoot, but they’ll also connect you to internal experts who can provide menu consultation services to fuel takeout and delivery success

Ready to get started? Sign up with Grubhub today and your first 60 days are free!

Food delivery services Boston

You serve Boston. And we serve you.

Join Grubhub for Restaurants and
together we’ll reach new customers and
increase your takeout and delivery sales.

The first 90 days are free for Boston restaurants








Proven to bring in new customers

When Boston restaurants like yours partner with Grubhub, the orders—and new customers—start rolling in.

+52%

of the Grubhub orders restaurants receive in the first 6 months after joining Grubhub come from new customers.*

+90%

of independent restaurants are satisfied with their partnership with Grubhub. This is the highest level of satisfaction among users of leading providers.**

restaurant owner getting ready to open for the day and accept Grubhub orders

Helping your business is our business

When you partner with Grubhub for Restaurants, you get instant access to 33 million hungry customers eager to order online from local restaurants. Reach new customers and get more delivery and pickup orders today– it’s free and easy to get started.

Grubhub delivery driver picking up an order from a restaurant
Grubhub delivery bag icon

Reach new customers

Over 80% of independent restaurants agree that Grubhub for Restaurants increases customer frequency.*
Dollar bill icon

Increase your delivery and takeout sales

Get access to easy and free-to-use promotions and loyalty tools to acquire new customers and turn them into loyal fans.
Grubhub merchant dashboard icon

Simplify your operations with industry-leading technology

7 in 10 independent operators rank Grubhub highest among leading providers for its technology package.*
phone icon

Expert support whenever you need it

Free support from real experts, including a 24/7 customer care support team and dedicated Account Success Managers.
restaurant chef preparing orders to be picked up by Grubhub

How does Grubhub for Restaurants work?

1

Sign up for free

Tell us about your restaurant and we’ll get you set up online. Choose your own flexible pricing option with no up-front costs or long-term commitment. You also have the option of driving customers to your own branded commission-free ordering website with Grubhub Direct.

2

Your menu is listed onGrubhub Marketplace

Your restaurant will start appearing on Grubhub.com, Seamless.com and mobile apps.

3

Watch the orders roll in

Easily manage and fulfill pickup and delivery orders with the complimentary tablet, or on your own device. You’ll receive payment for orders placed by Grubhub customers.

Whichever neighborhood you’re in, you have order fulfillment options

Your restaurant will be listed on Grubhub Marketplace, where customers can choose pickup or delivery. For delivery orders, you can use our drivers or your own. Fill out the form to get started and choose between Grubhub delivery or self-delivery.

Grubhub delivery car ready to deliver Grubhub orders
Grubhub profit calculator on a laptop

Boost your sales with Grubhub

Try the Restaurant profit calculator to see what joining Grubhub for Restaurants could mean for your business. Ready to start boosting orders now? Just fill out the form below.

Get started today and your first 90 days are free








Grubhub delivery bag icon
*Restaurant performance metrics based on 2021 Grubhub data ** Source: Technomic, Inc. “Restaurant Insights” Survey (2019) in partnership with Grubhub (N = 40). Proportion of respondents who rank Grubhub No. 1 (most satisfied) for a strong partner for the business.

Grubhub is a popular food delivery app in Boston. Boston restaurants interested in signing up with Grubhub for restaurants can do so by clicking here.

Grubhub is one of the best food delivery services in Boston. We offer Boston restaurants a multitude of delivery services and solutions proven to boost revenue and increase profitability. Fill out the form above to get started!

Once you sign up and get started with Grubhub for Restaurants, your menu will be listed on the Grubhub Marketplace, making it available to Boston diners who use Grubhub.

Your Marketplace listing and menu will appear on Grubhub.com, Seamless.com, and mobile apps.

Once your restaurant is listed, you can easily manage and fulfill pickup and delivery orders with the complimentary tablet, your own device, or through your Point-of-Sale (POS) system.

Boston restaurants interested in joining Grubhub for Restaurants can do so by filling out the form above.

There is no sign-up cost for your Boston restaurant to join Grubhub for Restaurants and it is also free to get listed on the Grubhub Marketplace. There is a marketing percentage that Grubhub keeps when you get an order.
Click here to learn more about our flexible pricing packages.

Grubhub is available in Boston, making it the perfect tool for Boston restaurants interested in growing their takeout and delivery business.

Philadelphia restaurants: Sign up for food delivery in Philadelphia

You serve Philadelphia. And we serve you.

Join Grubhub for Restaurants and
together we’ll reach new customers and
increase your takeout and delivery sales.

The first 90 days are free for Philadelphia restaurants








Proven to bring in new customers

When Philadelphia restaurants like yours partner with Grubhub, the orders—and new customers—start rolling in.

+52%

of the Grubhub orders restaurants receive in the first 6 months after joining Grubhub come from new customers.*

+90%

of independent restaurants are satisfied with their partnership with Grubhub. This is the highest level of satisfaction among users of leading providers.**

restaurant owner getting ready to open for the day and accept Grubhub orders

Helping your business is our business

When you partner with Grubhub for Restaurants, you get instant access to 33 million hungry customers eager to order online from local restaurants. Reach new customers and get more delivery and pickup orders today– it’s free and easy to get started.

Grubhub delivery driver picking up an order from a restaurant
Grubhub delivery bag icon

Reach new customers

Over 80% of independent restaurants agree that Grubhub for Restaurants increases customer frequency.*
Dollar bill icon

Increase your delivery and takeout sales

Get access to easy and free-to-use promotions and loyalty tools to acquire new customers and turn them into loyal fans.
Grubhub merchant dashboard icon

Simplify your operations with industry-leading technology

7 in 10 independent operators rank Grubhub highest among leading providers for its technology package.*
phone icon

Expert support when you need it

Free support from real experts, including a 24/7 customer care support team and dedicated Account Success Managers.
restaurant chef preparing orders to be picked up by Grubhub

How does Grubhub for Restaurants work?

1

Sign up for free

Tell us about your restaurant and we’ll get you set up online. Choose your own flexible pricing option with no up-front costs or long-term commitment. You also have the option of driving customers to your own branded commission-free ordering website with Grubhub Direct.

2

Your menu is listed onGrubhub Marketplace

Your restaurant will start appearing on Grubhub.com, Seamless.com and mobile apps.

3

Watch the orders roll in

Easily manage and fulfill pickup and delivery orders with the complimentary tablet, or on your own device. You’ll receive payment for orders placed by Grubhub customers.

Whichever neighborhood you’re in, you have order fulfillment options

Your restaurant will be listed on Grubhub Marketplace, where customers can choose pickup or delivery. For delivery orders, you can use our drivers or your own. Fill out the form to get started and choose between Grubhub delivery or self-delivery.

Grubhub delivery car ready to deliver Grubhub orders
Grubhub profit calculator on a laptop

Boost your sales with Grubhub

Try the Restaurant profit calculator to see what joining Grubhub for Restaurants could mean for your business. Ready to start boosting orders now? Just fill out the form below.

Get started today and your first 90 days are free








Grubhub delivery bag icon
*Restaurant performance metrics based on 2021 Grubhub data ** Source: Technomic, Inc. “Restaurant Insights” Survey (2019) in partnership with Grubhub (N = 40). Proportion of respondents who rank Grubhub No. 1 (most satisfied) for a strong partner for the business.

Grubhub is a popular food delivery service in Philadelphia. If you are a Philadelphia restaurant interested in joining Grubhub and growing your delivery and takeout business, please fill out the form above.

Philadelphia restaurants interested in joining Grubhub for Restaurants can do so by filling out the form above.

Philadelphia restaurants: once you get started with Grubhub for Restaurants, your menu will be listed on the Grubhub Marketplace, making it available to Philadelphia diners who use Grubhub.

Your Marketplace listing and menu will appear on Grubhub.com, Seamless.com, and mobile apps.

Once your restaurant is listed, you can easily manage and fulfill pickup and delivery orders with the complimentary tablet, your own device, or through your Point-of-Sale (POS) system.

There is no sign-up cost for your Philadelphia restaurant to join Grubhub for Restaurants, and it is also free to get listed on the Grubhub Marketplace. There is a marketing percentage that Grubhub keeps when you get an order. Click here to learn more about our flexible pricing packages.

How P.S. Kitchen uses Grubhub to drive 70% of total delivery orders

Nestled right outside Times Square in downtown Manhattan sits a chic restaurant cooking up a menu that’s a little different.

P.S. Kitchen is a New York City restaurant with a sophisticated plant-based menu featuring vegan twists on traditional wraps and burgers. They use fresh ingredients and Beyond Meat to create mouthwatering smokey BBQ burgers, chicken caesar wraps, salads, french fries, and more.

A fresh vegan menu isn’t the only thing that makes P.S. Kitchen unique. The restaurant’s mission is to leverage the power of earth-conscious food and serve the city. They do that by donating 100% of profits to sustainable non-profit work and hiring marginalized workers from the city.

When P.S. Kitchen wanted to bring their vegan dishes and bold mission to new diners, General Manager Jeff LaPadula turned to Grubhub Delivery. Jeff knew that New Yorkers already relied on Grubhub, so he listed P.S. Kitchen on Grubhub Marketplace so that customers could easily place orders. Partnering with Grubhub took the stress off P.S. Kitchen to coordinate and run their own delivery service.

P.S. Kitchen found a partner in Grubhub and new customers with an expanded delivery zone

As a restaurant located right in the heart of Manhattan, delivery is essential to reaching a wide array of hungry customers. Yet, organizing delivery across the city wasn’t something the busy restaurant could invest in while upholding its mission.

That’s why P.S. Kitchen turned to Grubhub Delivery to ease their workload back when they opened their doors in 2017.

Jeff connected with their Grubhub Account Advisor to get personalized support with optimizing their delivery strategy to maximize revenue. “We have been able to expand our Grubhub delivery zone because of our Account Advisor’s help,” Jeff said. “That’s helped us reach more customers while also protecting the quality of our food.”

Image of  P.S. Kitchen staff

“70% of our delivery orders come from Grubhub.”

Jeff LaPadula, General Manager, P.S. Kitchen

Grubhub Delivery has helped P.S. Kitchen share its values and tasty dishes with customers across New York City. In fact, between March 2021 and August 2021, 46% of P.S. Kitchen’s Grubhub orders have come from new customers.

P.S. Kitchen trusts Grubhub’s professional delivery drivers

Jeff relies on Grubhub’s professional delivery driver to safely and quickly get his food to his customers while also protecting the quality of his dishes. 

When a Grubhub order is placed at P.S. Kitchen, Jeff can trust that a driver will arrive on time to pick up the order once it is ready. The order then gets delivered to customers efficiently in insulated bags, ensuring that the diner will be satisfied with their meal.

“When we mark something is ready for delivery, a Grubhub Delivery driver is here within minutes,” Jeff said. “This helps keep our customers happy as well as protects our food quality.”

“Grubhub Delivery is a well-oiled machine. Grubhub’s professional drivers and insulated bags absolutely protect our food quality, even as delivery demand increases.”

Jeff LaPadula, General Manager, P.S. Kitchen

Get started with Grubhub Delivery

Partnering with Grubhub can help your restaurant reach new customers and grow revenue without adding extra work to your already busy schedule. But that’s not all– when you partner with Grubhub, you get access to our fleet of professional delivery drivers, ready to meet your customers’ demand for delivery. 

Ready to grow your delivery business? Get started with Grubhub for Restaurants.

graphic banner illustrating the power of a Grubhub partnership

Scoop DeVille: Perfecting the art of ice cream delivery with Grubhub

Scoop DeVille is an ice cream institution in the heart of Philadelphia, and according to Gotham Magazine one of the top 20 best ice cream shops across America.

Known as the only ice cream shop in Philly where customers can create their own flavor of soft-serve right on the spot, Scoop Deville has become a destination for Philadelphians and tourists craving a sweet and quirky ice cream treat.

Since Scoop DeVille first opened in 1989, it has grown into five locations, including one ghost kitchen operation. And at the helm of this successful expansion is Spencer Philips, the owner and operator of Scoop DeVille.

Spencer always knew delivery was the future of the restaurant industry

Spencer Philips has an eye for innovation. Before owning Scoop DeVille, he always believed delivery was the future of the restaurant industry. That’s why when he first took over Scoop DeVille, he called Grubhub.

“I thought offering delivery was a competitive advantage for us,” explained Spencer. “There were tons of delivery options for pizza or Chinese food- but when you think of ice cream and desserts, there weren’t a lot of options to choose from.”

Since those early delivery days, Spencer and his team have perfected the art of ice cream delivery with the help of Grubhub’s insights dashboard and menu management tools. 

“I spent a lot of time changing my Grubhub menu and analyzing how those changes impacted sales,” Spencer said. “Grubhub’s dashboard and web portal are by far the best of all the delivery platforms.”

"Grubhub is actually a partner."
Spencer Philips
Scoop DeVille

In addition to finding success with Grubhub’s easy-to-use tools and analytics, Spencer has also benefited from connecting with his Account Advisor. When restaurants partner with Grubhub for Restaurants, they are assigned an Account Advisor who works one-on-one to ensure success on the Grubhub platform. 

Spencer’s Account Advisor has helped Scoop DeVille set up new locations on Grubhub and launch new virtual restaurant concepts. “Other delivery platforms do not provide a single point of contact, or if they do, it changes a lot of the time,” Spencer said. “Scott, my Account Advisor, has been my guy for a long time.”

Finding Success with Grubhub for Restaurants

By leveraging his partnership with Grubhub, Scoop DeVille has been able to drive additional revenue through delivery. The proof is in the numbers: between May 2020 and February 2021, 25% of Scoop DeVille’s sales came from Grubhub.

Spencer has also watched first-time delivery customers brought in through Grubhub grow into loyal Scoop DeVille diners.  “The amount of new customers I have gained in-store because they heard about me through delivery has been huge,” Spencer said. In fact, during that same time period, 74% of Scoop Deville’s Grubhub orders came from first-time customers. 

Spencer Philips is the epitome of an innovative restauranteur. Whether he is leading the industry by becoming one of the first ice cream and dessert shops to tap into online ordering and delivery, developing a quirky take on an ice cream classic, or building his own virtual restaurant brands, Spencer is always two steps ahead of the crowd. 

As Spencer finds new ways to share his passion for ice cream with Philadelphians, he knows his partnership with Grubhub will continue to drive value to his bottom line and support his future business goals.

Ready to join Grubhub for Restaurants? Sign up today and your first 60 days are free! 

Food delivery New York

You serve New Yorkers. And we serve you.

Join Grubhub for Restaurants and
together we’ll reach new customers and
increase your takeout and delivery sales.

The first 90 days are free for New York restaurants








Proven to bring in new customers

When New York restaurants like yours partner with Grubhub, the orders—and new customers—start rolling in.

+54%

of the Grubhub orders restaurants receive in the first 6 months after joining Grubhub come from new customers.*

+90%

of independent restaurants are satisfied with their partnership with Grubhub. This is the highest level of satisfaction among users of leading providers.**

restaurant owner getting ready to open for the day and accept Grubhub orders
Madame Vo owners sharing their success with Grubhub New York

“Most of the orders

we get come from Grubhub.”

Leah Cohen, 
Chef & Owner, Pig & Khao, 
Lower East Side, New York City

Helping your business is our business

When you partner with Grubhub for Restaurants, you get instant access to 33 million hungry customers eager to order online from local restaurants. Reach new customers and get more delivery and pickup orders today– it’s free and easy to get started.

Grubhub delivery driver picking up an order from a restaurant
Grubhub delivery bag icon

Reach new customers

Over 80% of independent restaurants agree that Grubhub for Restaurants increases customer frequency.*
Dollar bill icon

Increase your delivery and takeout sales

Get access to easy and free-to-use promotions and loyalty tools to acquire new customers and turn them into loyal fans.
Grubhub merchant dashboard icon

Simplify your operations with industry-leading technology

7 in 10 independent operators rank Grubhub highest among leading providers for its technology package.*
phone icon

Expert support whenever you need it

Free support from real experts, including a 24/7 customer care support team and dedicated Account Success Managers.
restaurant chef preparing orders to be picked up by Grubhub

How does Grubhub for Restaurants work?

1

Sign up for free

Tell us about your restaurant and we’ll get you set up online. Choose your own flexible pricing option with no up-front costs or long-term commitment. You also have the option of driving customers to your own branded commission-free ordering website with Grubhub Direct.

2

Your menu is listed onGrubhub Marketplace

Your restaurant will start appearing on Grubhub.com, Seamless.com and mobile apps.

3

Watch the orders roll in

Easily manage and fulfill pickup and delivery orders with the complimentary tablet, or on your own device. You’ll receive payment for orders placed by Grubhub customers.

Whichever neighborhood you’re in, you have order fulfillment options

Your restaurant will be listed on Grubhub Marketplace, where customers can choose pickup or delivery. For delivery orders, you can use our drivers or your own. Fill out the form to get started and choose between Grubhub delivery or self-delivery.

Grubhub delivery car ready to deliver Grubhub orders
Grubhub profit calculator on a laptop

Boost your sales with Grubhub

Try the Restaurant profit calculator to see what joining Grubhub for Restaurants could mean for your business. Ready to start boosting orders now? Just fill out the form below.

Get started today and your first 90 days are free








Grubhub delivery bag icon

Grubhub is available in New York! If you are a New York City restaurant interested in signing up with Grubhub, please fill out the form above!

Grubhub is a popular New York City food delivery app. If you are a New York restaurant interested in joining Grubhub and growing your delivery and takeout business, please fill out the form above.

Once you sign up and get started with Grubhub for Restaurants, your menu will be listed on the Grubhub Marketplace, making it available to New York diners who use Grubhub.

Your Marketplace listing and menu will appear on Grubhub.com, Seamless.com, and mobile apps.

Once your restaurant is listed, you can easily manage and fulfill pickup and delivery orders with the complimentary tablet, your own device, or through your Point-of-Sale (POS) system.

There is no sign-up cost for your New York restaurant to join Grubhub for Restaurants and it is also free to get listed on the Grubhub Marketplace. There is a marketing percentage that Grubhub keeps when you get an order.
Click here to learn more about our flexible pricing packages.

*Restaurant performance metrics based on 2021 Grubhub data ** Source: Technomic, Inc. “Restaurant Insights” Survey (2019) in partnership with Grubhub (N = 40). Proportion of respondents who rank Grubhub No. 1 (most satisfied) for a strong partner for the business.

Chicago restaurants: sign up for food delivery services Chicago

You serve Chicago. And we serve you.

Join Grubhub for Restaurants and
together we’ll reach new customers and
increase your takeout and delivery sales.

The first 90 days are free for Chicago restaurants








Proven to bring in new customers

When Chicago restaurants like yours partner with Grubhub, the orders—and new customers—start rolling in.

+61%

of the Grubhub orders restaurants receive in the first 6 months after joining Grubhub come from new customers.*

+90%

of independent restaurants are satisfied with their partnership with Grubhub. This is the highest level of satisfaction among users of leading providers.**

restaurant owner getting ready to open for the day and accept Grubhub orders
Mykonos Green Restaurant staff sharing their success with Grubhub Chicago

“Our outdoor patio is great, but for those rainy days Grubhub has been a big help to us. It evens out our sales.”

Madeline Merageas, Manager, Mykonos Greek Restaurant, Niles

Helping your business is our business

When you partner with Grubhub for Restaurants, you get instant access to 33 million hungry customers eager to order online from local restaurants. Reach new customers and get more delivery and pickup orders today– it’s free and easy to get started.

Grubhub delivery driver picking up an order from a restaurant
Grubhub delivery bag icon

Reach new customers

Over 80% of independent restaurants agree that Grubhub for Restaurants increases customer frequency.*
Dollar bill icon

Increase your delivery and takeout sales

Get access to easy and free-to-use promotions and loyalty tools to acquire new customers and turn them into loyal fans.
Grubhub merchant dashboard icon

Simplify your operations with industry-leading technology

7 in 10 independent operators rank Grubhub highest among leading providers for its technology package.*
phone icon

Expert support whenever you need it

Free support from real experts, including a 24/7 customer care support team and dedicated Account Success Managers.
restaurant chef preparing orders to be picked up by Grubhub

How does Grubhub for Restaurants work?

1

Sign up for free

Tell us about your restaurant and we’ll get you set up online. Choose your own flexible pricing option with no up-front costs or long-term commitment. You also have the option of driving customers to your own branded commission-free ordering website with Grubhub Direct.

2

Your menu is listed onGrubhub Marketplace

Your restaurant will start appearing on Grubhub.com, Seamless.com and mobile apps.

3

Watch the orders roll in

Easily manage and fulfill pickup and delivery orders with the complimentary tablet, or on your own device. You’ll receive payment for orders placed by Grubhub customers.

Whichever neighborhood you’re in, you have order fulfillment options

Your restaurant will be listed on Grubhub Marketplace, where customers can choose pickup or delivery. For delivery orders, you can use our drivers or your own. Fill out the form to get started and choose between Grubhub delivery or self-delivery.

Grubhub delivery car ready to deliver Grubhub orders
Grubhub profit calculator on a laptop

Boost your sales with Grubhub

Try the Restaurant profit calculator to see what joining Grubhub for Restaurants could mean for your business. Ready to start boosting orders now? Just fill out the form below.

Get started today and your first 90 days are free








Grubhub delivery bag icon
*Restaurant performance metrics based on 2021 Grubhub data ** Source: Technomic, Inc. “Restaurant Insights” Survey (2019) in partnership with Grubhub (N = 40). Proportion of respondents who rank Grubhub No. 1 (most satisfied) for a strong partner for the business.

Chicago restaurants interested in joining Grubhub for Restaurants can do so by filling out the form above.

Once you sign up and get started with Grubhub for Restaurants, your menu will be listed on the Grubhub Marketplace, making it available to Chicago diners who use Grubhub.

Your Marketplace listing and menu will appear on Grubhub.com and mobile apps.

Once your restaurant is listed, you can easily manage and fulfill pickup and delivery orders with the complimentary tablet, your own device, or through your Point-of-Sale (POS) system.

There is no sign-up cost for your Chicago restaurant to join Grubhub for Restaurants, and it is also free to get listed on the Grubhub Marketplace. There is a marketing percentage that Grubhub keeps when you get an order.

Grubhub is a popular food delivery service in Chicago. Chicago restaurants interested in signing up with Grubhub for Restaurants can do so by filling out the form above.