Fundamental Features of Restaurant Technology Solutions

Restaurant technology solutions have evolved beyond computers for managing reservations and seating guests. It’s become a necessity for restaurant owners and managers who want to streamline front- and back-end operations. In the end, the right restaurant solutions results in an overall smoother dining experience for customers and increased efficiency for the restaurants serving them.

What to Look for When Considering Restaurant Technology Solutions

New apps and technologies for restaurants are entering the market almost every day, creating an overwhelming amount of options for restaurant owners and managers who might be new to the restaurant technology landscape. But picking out restaurant technology solutions shouldn’t be a complicated or painful undertaking.

Good restaurant technology should solve problems, not create them. It should deliver positive, measurable results for restaurants. When choosing technology to implement for your establishment, there’s no reason to thumb through the hundreds of available platforms. Instead, focus on a few must-haves:

    • Mobile Payments – The mobile payment landscape has evolved in recent months, with more and more customers and restaurants taking advantage of payment software. Applications like Apple Pay, Android Pay and Google Wallet simplify transactions at point-of-sale (POS) terminals. Diners don’t hold up lines by sifting through their wallets for credit cards or while digging for the right amount of change. And mobile payment technology can offer added levels of security and efficiency for restaurants, in addition to lower processing fees.
    • Online Ordering – When they want their food as quickly as possible, diners are increasingly ordering online. And when restaurants implement an online ordering platform from a provider like GrubHub, all of the elements of online ordering like order processing, delivery methods and credit card payments are taken care of.
    • Third-Party Delivery – Naturally, the increase in online orders is followed by an increase in delivery requests. If restaurants attempt to handle delivery demand on their own, they sometimes face high operating costs, slow delivery times and, ultimately, a lackluster customer experience. Third-party delivery solutions can mitigate these problems. For example, GrubHub Delivery helps restaurants meet high delivery demand by providing experienced delivery drivers when they need them.

As a restaurant owner or manager, the expansive amount of restaurant technology solutions available on the market can be daunting. But GrubHub is here to help. We’re constantly working to advance restaurant technology that delivers greater efficiency for both restaurants and diners.

To learn more about the latest tools from GrubHub, visit our Restaurant Page.